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Crisis Management

Recognizing, preventing, and responding to workplace crises with confidence and preparedness.

by READ Academy

Crisis Management
At a glance

Course details

Level
Beginner
Language
en
Provider
READ Academy
Certificate
Included
Updated
Jun 15, 2026
Code
MKT-00210

Paid course

$49

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Course overview

About this course

Crisis management training is a structured program designed to help individuals and organizations recognize early warning signs of conflict or violence, respond appropriately to emergencies, and implement policies that reduce the risk of future incidents. It focuses on preparedness, early intervention, and clear communication during a crisis. The course covers key topics including crisis identification, workplace violence, common myths, escalation, concerning behaviors, domestic violence indicators, triggers of workplace violence, conflict dangers, emergency response, and strategies for prevention.

Curriculum

Course modules

1 module•12 lessons

  1. 1Unit 112 lessons
    • Module 1 Getting StartedScorm
    • Module 2 CrisisScorm
    • Module 3 Workplace ViolenceScorm
    • Module 4 MythsScorm
    • Module 5 EscalationScorm
    • Module 6 Concerning BehaviorsScorm
    • Module 07 Domestic Violence IndicatorsScorm
    • Module 08 Triggers of Workplace ViolenceScorm
    • Module 9 Conflict DangersScorm
    • Module 10 ResponseScorm
    • Module 11 StrategiesScorm
    • Module 12 Wrapping UpScorm

Prerequisites

  • Awareness of workplace risks
  • No prior training required.
  • Basic English reading and comprehension skills.