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User Provisioning

Bulk invite. CSV import. SSO. Whatever scale you're working at.

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When the organization onboarding learners is bigger than ten people, manual entry stops working. User provisioning gives you the tools to scale: paste a list and send invites, upload a CSV and let the system match, or wire up SCIM from your existing identity provider so new hires appear automatically.

What it does for you

Concrete outcomes from this capability — not the marketing version.

Bulk invite by email list

Paste a list of email addresses, write a message, click send. Invites with secure-link onboarding.

CSV import with smart matching

Upload a CSV with name, email, role, department. The system handles dedup, validation, and dry-run preview.

SSO via SAML and OIDC

Configure once; learners log in with their existing org credentials. No new password for them to forget.

SCIM auto-provisioning

On enterprise tier, SCIM 2.0 means a new hire in your HR system becomes a learner in BenchStep — automatically.

Going deeper

Onboarding is where most learners decide whether the platform is worth using. A clean invite, a single-click login, an obvious "here's what's next" — that's the gap between learner activation rates of 20% and 80%. Provisioning is the boring infrastructure that makes the first impression work.

For organizations with mature identity stacks, BenchStep speaks SAML, OIDC, and SCIM. For organizations without, CSV and bulk-invite cover the day-one needs without forcing them through an identity-provider implementation first.

Related features

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